Privacy Policy

Privacy Policy

Last updated: July 16, 2026

At Dr. Joints (drjoints.in), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: We do not store your payment details. All transactions are processed securely through our payment partners (Razorpay, PayU, Cashfree).
  • Device & Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Order Information: Products purchased, order history, and delivery details.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer support communications
  • Improve our website, products, and services
  • Send promotional emails and offers (only if you have opted in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Logistics Partners: To deliver your orders.
  • Payment Processors: To securely process your payments.
  • Service Providers: Who assist us in operating our website and conducting our business, subject to confidentiality agreements.
  • Legal Authorities: When required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal requirements)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Dr. Joints
Website: drjoints.in
Email: support@drjoints.in
Empowering Movement
Product Story

About Us

Transforming lives through natural, consistent joint care grounded in Ayurveda. We bridge ancient wisdom with modern mobility.

Our Mission

Empowering Movement with Gentle, Daily Care

Our Mission is to provide natural, effective solutions for those struggling with joint pain, helping you regain flexibility and comfort.

We offer premium Ayurvedic oils, formulated using traditional herbs and ingredients, to help alleviate joint discomfort and promote recovery. These oils not only relieve pain but also work to strengthen your joints, muscles, and bones, ensuring long-term health benefits.

10K+
Customers
100%
Natural
15+
Years Exp.
24/7
Support

Why People Choose It

Designed to support everyday comfort with a simple, consistent routine.

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Comfort Support

Targets everyday joint and muscle discomfort with a soothing massage routine.

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Ease of Use

Simple 3-step routine fits morning or bedtime habits seamlessly.

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Lifestyle Friendly

Pairs perfectly with stretching, hydration, and light daily movement.

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For Many Lifestyles

Suitable for working professionals, seniors, and active individuals.

What's Inside

Thoughtful Ingredients, Traditional Inspiration

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Sesame Oil Base

Carrier oil traditionally used in massage routines.

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Herbal Extracts

Selected botanicals blended per Ayurvedic tradition.

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Natural Aroma

Mild fragrance designed for a calming experience.

info How It Works

1

Warmth & Glide

A light warm-up massage helps improve spread and comfort.

2

Target & Soothe

Apply on knees, shoulders, or back as part of a daily ritual.

3

Consistency

Use regularly to support ongoing comfort alongside healthy habits.

How to Use

A simple routine for daily comfort and care.

1

Apply a small amount to the targeted area 2-3 times daily.

2

Massage in circular motions for 3-5 minutes until fully absorbed.

3

Wash hands after use and avoid contact with sensitive areas.

External use only; results vary by individual.

Make Comfort Part of the Daily Routine

Explore details, ingredients, and usage to see how Dr. Joints fits into your personal wellness plan.